Good news! Management has now published individual email addresses for each member of the staff. If you have a general question and don’t know who to reach out to, you should still use the email address firstname.lastname@example.org. But if you do know whom you want to talk to, here are the staff email addresses:
|Harold Jacob||General Manageremail@example.com|
|Shulie Wollman||Asst. General Manager / Operationsfirstname.lastname@example.org|
|Harry Packer||Assistant Controlleremail@example.com|
|Galina Palis||Assistant Managerfirstname.lastname@example.org|
|Evelyn Perez||Accounts Receivable/Payableemail@example.com|
|Helen Lutenberg||Accounts Receivable/Payrollfirstname.lastname@example.org|
Here’s a really useful online tool that’s been around for a couple of years that you might not know about: an online maintenance request form. You’ll get a confirmation email and a call back pretty quickly to make an appointment. (If you have a maintenance emergency, they still recommend that you give them a call: 212-677-5744.)
As long as we’re cataloging East River contact information, the house committee still has just one general email address — ERhousecommittee@aol.com. You may not get a reply right away, but someone usually responds in a reasonable amount of time.
Board of Directors
That leaves our board of directors as the only difficult-to-reach set of principles at East River. Their recently delivered newsletter lists email@example.com as their online contact, but that email address actually goes to someone at the management office. The newsletter also suggests that you can mail correspondence to their attention at 530 Grand Street, which is a nice old-fashioned touch. Cooperatively Yours will be pushing to get a more direct line of communication with the board.